If a patron is unable to locate a specific material within our library, the patron is then able to request material for interlibrary loan. The request will be made by the library through the SILO website (State of Iowa Libraries Online), if it can be found there. If it cannot be found there, then the library will try using the OCLC (Online Computer Library Center) to try to find the material and then request the material from other participating libraries outside of the state. If unable to locate the material, the patron will be informed immediately.
If a request is made, it may take anywhere from a few days up to a couple weeks to arrive. The patron is expected to follow our regular check out policies in addition to the honoring of the lending libraries due date. A renewal may be requested, but cannot be guaranteed. If a material becomes lost, the patron is expected to pay for the replacement in a timely manner to be forwarded on to the lending library.
The interlibrary loan service for the HJ Nugen Public Library is currently free for patrons.